Are you available in any other countries?
We ship all our wonderful products worldwide!
Can I change my shipping address after ordering?
If you have any concerns with your shipping address you must contact us promptly after placing your order to change the shipping address. To reach out to us to change your shipping address you can either email us or chat with us during regular customer service hours.
Can I exchange a product?
Due to how fast our stock sells out on products we process all exchanges as a return for store credit. We will issue you a store credit with no expiry so that you may shop for the perfect replacement item at your convenience.
Can I return a gift?
All purchases that meet the following requirements are eligible for return.
Items purchased within the last 21 days can be returned for store credit (in the form of a gift card). Items MUST be unwashed, unworn, with garment tags attached.
Please note that all underwe...
Do I have to pay return shipping costs?
The cost of the return shipping label is a flat rate fee of $5 CAD. This will be deducted from your store credit (gift card).
Do you ship to PO/APO/FPO addresses?
Yes we do offer shipping to PO Boxes.
How do I start a refund or exchange?
You can initiate a return here: https://bareactivewear.com/pages/returns
How long before my order ships?
Orders are fulfilled daily M-F. Most orders are filled between 24-48 hours (excluding orders placed on weekends). You will receive an email confirmation once your order has been shipped. If you did not receive a confirmation email, please be sure to check your junk/spam folder.
How long does it take for my order to arrive?
Shipping times will vary depending on carrier and ship to location. Each parcel will be assigned a tracking number for you to easily see where your package is. You will receive an email with your tracking information once your order has shipped. Sometimes it can take 24 hours for the tracking nu...
What is your mailing address?
3 Prestwick Row
SE Calgary AB T2Z 3L4
What shipping options do you offer?
We offer curb side pickup in Calgary and mail delivery options worldwide.
Where is my order?
Please refer to your shipment confirmation or order ready for pick up email. If you cannot find this email please send us a message on our chat line and we will reissue the information to you.